GSA’s USA Contact set for likely re-compete in 2017
29 Dec, 2016
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UPDATE as of 1/3/2018: GSA is still planning a follow-on to USA Contact after meeting with industry partners last year. EZGovOpps will continue to monitor the procurement process for this opportunity. USA Contact, a 2.5-billion-dollar contract run through GSA’s Office of Citizen Services, is scheduled for a recompete. First awarded in March of 2008, USA Contact offers call center services to agencies across the government. The contract is designed for emergencies: GSA boasts that after an agency makes a request,...